VICICarrier
Utilities

SIP trunking and DIDs for electric, gas, and water utilities.

Inbound customer care plus outbound notifications — outage alerts, bill reminders, service appointments. High-trust routes with A-level STIR/SHAKEN.

Typical use cases

What utilities customers route with us.

  • Customer service inbound lines
  • Outage notification outbound (high concurrency during events)
  • Bill reminder and payment arrangement outbound
  • Service appointment confirmations and reschedules
  • Emergency broadcast / critical infrastructure comms
Answer rates matter

A-level STIR/SHAKEN on every eligible call.

Most providers quietly sign at B- or C-level to save cost. We don't. Every eligible US and Canada call is signed at A-attestation, included in every plan. Your answer rates are what drive the P&L — we don't compromise them to save a dollar on routing.

Quote your utilities traffic today.

Send us last month's CDRs or your top 10 destinations. We'll quote the same traffic against our rates within one business day. If we're not cheaper, we'll tell you.